Synthetic 1-on-1 Interviews

Go deep with your target personas. Conduct consistent, repeatable in-depth interviews that uncover the "why" behind behaviors, 24/7.

  • Follow-up questions
  • Live or AI-moderated
  • Themes and transcripts
Synthetic 1-on-1 Interviews
Synthetic audienceLive reasoning
Human context for Synthetic 1-on-1 Interviews

Human context, synthetic scale

Go beyond the first answer.

Explore the reasoning behind a preference in a conversation that can follow an unexpected answer. Each synthetic persona speaks independently, without influence from other participants. Add Synthetic Memory when the interview needs to reflect a particular product history or body of research.

Built for iterative research

From interview objective to deeper questions.

Use a live conversation for exploration or an AI moderator when you need to apply a guide across several personas.

  1. 01

    Choose the personas

    Select the profiles that match your research question. Review their backgrounds and any assigned memory so you understand the perspective each interview is exploring.

  2. 02

    Guide the conversation

    Chat directly with a persona through Ask Away, or set an interview guide for an AI moderator. Use follow-up questions to probe motivations, barriers and surprising responses.

  3. 03

    Compare the reasoning

    Review the transcripts, recurring themes and contrasting answers. Identify the questions worth exploring further in a survey or validating through human research.

Built to answer the next question.

Each capability is designed for a living research process: form a hypothesis, inspect the response, then go deeper without rebuilding the study.

Uncover Deep Motivations

Ask probing follow-up questions grounded in Synthetic Memory to understand the core drivers and barriers behind a choice.

Structured Interview Method

Ask the exact same questions in the exact same way across hundreds of interviews for clean, comparable qualitative data.

Available Instantly

No scheduling conflicts or time-zone juggling. Run live exploratory chats or scaled AI-moderated interviews whenever you're ready.

Synthesized Themes & Quotes

Turn dozens or hundreds of interview transcripts into clear themes, sentiment patterns, and verbatim quotes without days of manual coding.

Put the method to work.

Start with a real decision, not a blank canvas. These are the questions teams bring to this method most often.

Have deep conversations with your target personas to ensure your understanding of their needs and pain points is accurate.

Simulate detailed user interviews to gather qualitative feedback on website flows, app navigation, and feature usability.

Good to know.

How does a scaled synthetic interview work?
You set the research objectives and an AI Moderator conducts the interviews for you. It engages with each synthetic persona individually, asking your questions and following up on interesting points. This allows you to run hundreds of in-depth one-on-one interviews simultaneously without needing to schedule or conduct a single one yourself.
Can I conduct the interview myself manually?
Yes. For exploratory research, you can engage in a live, one-on-one chat with any specific persona using our “Ask Away” feature. This is perfect for deep dives where you want to manually probe a specific topic, test a reaction in real time, or simply get a feel for how a specific customer segment thinks before scaling up to a larger study.
How is this different from a standard survey?
Surveys are usually static and rigid. Synthetic Interviews are dynamic conversations. If a persona gives a surprising or brief answer, the AI Moderator is trained to ask “Why?” or “Tell me more about that.” This captures the nuanced reasoning, detailed stories, and emotional context that a simple multiple-choice checkbox cannot measure.
How do I analyze hundreds of interview transcripts?
Reading hundreds of transcripts would take days, so SYMAR does it for you. Our analysis engine processes every conversation to extract common themes, sentiment patterns, and representative quotes. You get a synthesized report that highlights the key findings across your entire participant pool, allowing you to see the big picture immediately without getting lost in the text.
Do the personas influence each other in these interviews?
No. Unlike synthetic focus groups where participants interact, each interview persona speaks only to the moderator. This avoids direct group influence during the interview, but does not remove model bias or guarantee independence between simulated personas. Use the responses to explore individual journeys and product questions, with human validation where needed.

Have a research question? Ask the team.

Tell us what you need help with and leave your name and email. We'll get back to you. Prefer to talk it through? Book a demo or see other ways to reach us.

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