Synthetic Memory

Use your proprietary documents, reports, and data to give synthetic personas research context from your business. Grounding makes responses more specific to your questions, but they remain simulations that require review and validation.

  • Your own source material
  • Assignable memory banks
  • Context for each persona
Synthetic Memory
Synthetic audienceLive reasoning
Human context for Synthetic Memory

Human context, synthetic scale

Give every response the right context.

A first-time buyer and a long-standing customer should not start with the same knowledge. Assign source material to Synthetic Personas so their responses can draw on the product information, previous research or brand history relevant to the scenario you want to explore.

Built for iterative research

From source material to informed personas.

Choose what an audience should know, organize that knowledge and decide which personas can use it.

  1. 01

    Choose the evidence

    Gather the documents, reports and other source material the scenario requires. Focus on what the persona should know, rather than adding every file in your archive.

  2. 02

    Create and assign memory

    Organize the material into memory banks and assign them to the relevant personas. Keep different knowledge sets for audiences such as experienced customers, informed experts and first-time buyers.

  3. 03

    Research with context

    Ask questions through interviews or focus groups. Compare how responses change with different knowledge and revisit the source material when interpreting the findings.

Built to answer the next question.

Each capability is designed for a living research process: form a hypothesis, inspect the response, then go deeper without rebuilding the study.

Domain-Specific Context

Upload PDFs, spreadsheets, audio, and video to turn a broad demographic profile into an informed customer who knows your product and category.

Grounded Knowledge

Synthetic Personas use semantic search to retrieve and reference your actual data when answering questions, ensuring relevance and accuracy.

Longitudinal Tracking

Personas maintain context across sessions, so you can simulate exposure to marketing materials over time and measure how brand sentiment evolves.

Real-Time Awareness

Synthetic Personas can react to today's breaking news, competitor launches, or current cultural events for strictly up-to-the-minute insights.

Put the method to work.

Start with a real decision, not a blank canvas. These are the questions teams bring to this method most often.

Upload technical documentation so personas can act as informed IT buyers evaluating your software.

Use your existing data and studies to bring your research, segments and report to life.

Good to know.

What is Synthetic Memory?
Synthetic Memory is what turns a generic AI into a specific expert or customer. It allows your synthetic personas to have a unique background, specific knowledge, and a history. Instead of starting from scratch every time, a persona with memory understands your business context, remembers past interactions, and responds based on the specific information you have taught it. It ensures your research is grounded in your reality rather than general LLM data.
What types of memory are available?
SYMAR offers two distinct types of memory to suit different research needs. Long-Term Memory allows you to upload your own files to create a private knowledge base, perfect for teaching personas about your products, brand guidelines, or past research reports. Short-Term Memory enables persona to search for and react to breaking news, current competitor pricing, or cultural trends happening right now.
Why do I need to add memory to a persona?
Adding memory significantly increases the quality and relevance of your insights. Without it, the personas rely on the LLM training data. (Which is OK of course, but…). With memory, the persona can act like a loyal customer who knows your product history, or an employee who understands your internal policies. It allows you to simulate complex scenarios where the participant needs to know specific details to give a meaningful answer.
Can I control what the persona remembers?
Yes, you have complete control. You create specific “Memory Banks” filled with the documents and data you choose. You then assign these banks to specific personas. This allows you to create different groups with different levels of knowledge, such as testing how a well-informed expert reacts to a new feature compared to a complete novice who has no memory of your brand.

Have a research question? Ask the team.

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